Knowledge Management and Knowledge Management Systems: Conceptual Foundations
and Research Issues): Maryam Alavi and Dorothy E. LeidnerSource: MIS Quarterly, Vol. 25, No. 1 (Mar., 2001), pp. 107-136

This article was very in depth and provided review for much literature done on KM and KMS. While the information provided in the article was good, and the reader was presented with a good deal of background information on knowledge management and knowledge management in the organization, I still found myself loosing interest and concentration. The article itself is rather lengthy and I find it hard sometimes to maintain a focus when reading these long research articles. I had to re-read many sections but overall this may be the most comprehensive knowledge management article I have read so far.

A Confessional Account of an Ethnography about Knowledge Work

Ulrike Schultze

MIS Quarterly, Vol. 24, No. 1 (Mar., 2000), pp. 3-41 

 

I like this article because it focused on what professionals do as opposed to just what they know. I enjoyed this view point because it really focuses in on the actions of tacit knowledge. By focusing on the work practices of professionals a glimpse of how their knowledge is put to use can be obtained. How these professionals go about their day-to-day performance is a great indicator of what they know and how they use it. While I do not believe that all knowledge can be transmitted or shared, paying closer attention to how people operate and the actions they take can lead to a more comprehensive understanding of their individual knowledge.

 

 

Yuan, Y. C., Zhao, X., Liao, Q. and Chi, C. (2013), The use of different information and communication technologies to support knowledge sharing in organizations: From e-mail to micro-blogging. J. Am. Soc. Inf. Sci., 64: 1659–1670.

I enjoyed this article quite a bit. The authors conducted 21 interviews with employees from a multinational corporation about media technologies and how they are applicable to knowledge management. What I found most interesting was their acknowledgment that while I CT's are valuable assets, without the proper planning and implementation the tools are never able to reach their full potential. My one gripe with this article in spite of the fact that I enjoyed it, was that I did not feel like I was necessarily being presented with much new information. I did find the interviews to be very intriguing though and how others perceived these KM tools and how to best use them.